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Subprocessors

Last updated

Draft: pending UK legal review. This document is a working draft and will be reviewed by a UK solicitor before JobsAnswered launches.

JobsAnswered uses the following subprocessors to deliver the service. We'll update this page at least 30 days before adding a new subprocessor.

Provider Purpose Data involved Location
Twilio Phone numbers, call routing and transfers, text messages Phone numbers, call metadata, text content, voicemail recordings USA / global, with UK and EU facilities
ElevenLabs Voice AI receptionist: speech recognition, conversation and speech Call audio, transcripts, enquiry details USA / EU
[Hosting provider] Application hosting and database All service data [Region]
[Email provider] Account emails and text-failure email fallbacks Email addresses, lead summaries [Region]
Stripe Subscription billing and payments Customer billing details (not caller data) USA / EU
Google / Microsoft (Office plan, only if connected) Calendar availability and bookings Appointment details for bookings you approve USA / EU

Where data leaves the UK, transfers are covered by UK adequacy regulations or the UK International Data Transfer Agreement / Addendum.

Questions: hello@jobsanswered.com.