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Photos

See the job before you call back

When a photo would help, the receptionist offers to text the caller a link. They tap it, add a few photos from their phone, and the pictures attach to the job in your text and dashboard.

JobsAnswered · now

🔴 URGENT — LEAK

Sarah Williams · DN34

Water leaking from upstairs pipe into kitchen ceiling.

Water still running.

Available now.

3 photos received.

Call: 07700 900123

Job: jobsanswered.com/l/…

Example text to the owner. Sample details.

Simple for the customer

  • No app and no account: just a link in a text.
  • Works with photos straight from a phone camera, including iPhone HEIC photos.
  • Up to 10 photos per job.
  • If they'd rather not, that's fine. The enquiry still comes through.

Useful for you

Seeing a boiler's data badge, an error code, or how much water is on the floor helps you decide what to bring, how urgent it really is, or whether it's a job you take at all. You get a text when the photos arrive.

Private by default

Upload links are unique to each job and expire. Photos are stored privately and are only visible through your secure lead link or dashboard. They can be deleted on request.

Questions

Does the urgent text wait for photos?
No. Urgent jobs are sent straight away. You get a second text when photos arrive.
Can I turn photo requests off?
Yes. It's a setting you can change at any time.

Every call answered. Every job caught.

Ring our demo line, pretend you've got a leak, and see the text the owner gets.