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JobsAnswered

Simple monthly pricing

No setup fee. No long contract. No surprise bills. We set everything up and look after it for you.

Reception

For sole traders and small owner-run teams.

£99+ VAT / month

£118.80 including VAT. £0 setup.

  • Missed, busy and out-of-hours call answering
  • Optional answering during set hours
  • Keep your existing business number
  • Your own greeting and business knowledge
  • Service area and job type rules
  • Urgent and emergency rules you set
  • Customer details captured and qualified
  • Photo requests by text
  • Lead summaries texted to you
  • Live transfer rules
  • Spam and sales call filtering
  • Call history and transcripts
  • Call recording if you want it
  • Setup and ongoing changes done for you
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Office

For teams with several engineers who want more automation.

£149+ VAT / month

£178.80 including VAT. £0 setup.

  • Everything in Reception
  • Larger monthly call allowance
  • Calendar connection (Google, Outlook)
  • Automatic booking for approved job types
  • Routing to multiple engineers
  • Multiple escalation numbers
  • Recognises returning customers
  • Routing by job type and area
  • Daily activity summary by text
  • Priority support
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Fair use and no surprise bills

Each plan includes a monthly allowance of call time handled by the receptionist: 300 minutes on Reception and 600 minutes on Office. Most enquiries take a couple of minutes.

We watch usage for you. You'll hear from us at 75% and 90% of your allowance. If you go over, calls are still answered. We get in touch to talk about whether a different plan or an agreed allowance suits you better. We never add charges you haven't agreed.

Prices exclude VAT at 20%. Plans are monthly and you can cancel any time. If you cancel, your data isn't deleted straight away, so you can export it.

Is there a free trial?
The best way to try it is the live demo: call it and pretend to be a customer. For qualified businesses we sometimes offer a short assisted trial.
What's included in setup?
We go through your jobs, areas, hours and emergency rules with you, set up the receptionist, test it with realistic calls, and help you switch on call forwarding.
Can I change plan?
Yes, up or down, whenever you like.
Do I pay for texts?
Lead summaries, photo links and booking confirmations are included in your plan.
What counts towards the minutes?
Time the receptionist spends on calls. Time on a call after it's been transferred to you isn't counted as receptionist time.

Not sure which you need? Read how much a plumber answering service costs or ask us.

Every call answered. Every job caught.

Ring our demo line, pretend you've got a leak, and see the text the owner gets.

Book a demoSee pricing