Skip to content
JobsAnswered

AI receptionist for plumbers & heating engineers

Never miss another plumbing job

We answer the calls you can't, find out what the job is and text it straight to your phone.

  • 24/7 call coverageMissed, busy and out-of-hours calls
  • Lead summaries by textName, postcode, problem, photos
  • Emergency call triageUrgent jobs flagged under your rules

Built specifically for UK plumbing & heating businesses

AI receptionist for plumbers & heating engineers

Never miss another plumbing job

JobsAnswered answers your missed and out-of-hours calls, qualifies the job, collects photos and sends leads straight to your phone, so you can get on with the work.

Or talk to it now, it takes two minutes

  • 24/7

    call coverage

  • Lead summaries

    by text

  • Emergency

    call triage

Built specifically for UK plumbing & heating businesses

The problem

What happens to your calls when you're under a sink?

Most of them go to voicemail, and a lot of callers don't leave one. They ring the next business on Google. The ones that do leave a message rarely include a postcode or what the problem actually is, so you're calling back blind.

  1. 1

    We answer

    Calls you miss, calls when you're busy and out-of-hours calls are answered as your business.

  2. 2

    We find out what's needed

    The right questions for that job: what's wrong, where, how urgent, who owns the property.

  3. 3

    We spot the urgent ones

    Using your own rules. Urgent calls can be put through to you or texted instantly.

  4. 4

    We text you the job

    One clear message with photos and a tap-to-call number. No app to check.

Built for trades

Your plumbing office, without hiring someone

JobsAnswered isn't a generic receptionist with a plumber logo. It's set up around how your business actually works.

  • The jobs you do and the ones you don't
  • The postcodes you cover
  • What counts as an emergency for you
  • Who gets urgent calls, and when
  • Whether to mention a callout fee
  • How to handle landlords, tenants and existing customers
See JobsAnswered for plumbers
JobsAnswered · now

QUOTE REQUEST - BOILER INSTALL

Helen Carter · DN33

Wants a quote to replace a 15-year-old combi.

Available: weekday mornings

Call: 07700 900123

Job: jobsanswered.com/l/…

JobsAnswered · now

⚠️ SAFETY CALL — GAS SMELL

Caller given official emergency advice.

Linda Hart · DN35

Smell of gas near the boiler.

Call: 07700 900123

Job: jobsanswered.com/l/…

Features

Everything a good receptionist does

  • Missed call answering

    Your phone rings first. Anything you can't take is answered properly.

  • Emergency call triage

    Urgent jobs identified under your rules and escalated straight away.

  • Photo collection

    Customers get a link to send photos, so you see the job before you call.

  • Text lead summaries

    One clear text per enquiry with everything you need to act.

  • Call transfer

    The right calls put straight through, with a summary before you answer.

  • Appointment booking

    Simple jobs like boiler services booked straight into your diary.

Safe by design

Careful where it matters

A receptionist that guesses is worse than voicemail. JobsAnswered is built to hand over safely rather than answer confidently and wrongly.

  • Gas and carbon monoxide calls get fixed, approved wording directing callers to the National Gas Emergency Service on 0800 111 999, never a diagnosis.
  • No repair instructions, no telling callers something is safe.
  • No prices or arrival times unless you've approved them.
  • Honest when asked whether it's an AI receptionist.
  • Not sure? It takes the details and asks you to call back.

Questions

The short answers

More detail in how it works and our guide to answering service costs.

Do I have to change my phone number?
No. Calls you miss are forwarded to JobsAnswered. Your number stays exactly where it is.
Do I need to learn new software?
No. We set it up with you and maintain it. New enquiries arrive by text; the dashboard is there if you want history or settings.
How much is it?
Reception is £99 + VAT a month and Office is £149 + VAT a month. Setup is included and there's no long contract.
What if I get a busy month?
Each plan includes a fair-use allowance of call time. We tell you well before you reach it and never add charges without agreeing them with you.
Can I hear it first?
Yes. Ring our demo line and pretend to be a customer. You'll get the text a business owner would receive.

Every call answered. Every job caught.

Ring our demo line, pretend you've got a leak, and see the text the owner gets.

Book a demoSee pricing