How JobsAnswered works
From a missed call to a qualified job in your messages, without you touching any software.
1. Getting set up
You tell us about your business. We do the rest.
- 1
A short conversation
What you do and don't do, the areas you cover, your hours, what counts as urgent, who takes transfers.
- 2
We build your receptionist
Your greeting, your rules, your approved answers. You never write prompts or build call flows.
- 3
We test it
Realistic calls: an active leak, an out-of-area caller, a sales call, someone asking for a person, a gas smell.
- 4
Switch on forwarding
A quick phone setting so calls you miss move to us. Your number doesn't change.
2. When a call comes in
- a
Your phone rings first
In the standard setup, nothing changes for calls you can answer. Only missed, busy or out-of-hours calls are forwarded. If you prefer, JobsAnswered can answer every call first and put the right ones through.
- b
Answered as your business
The caller hears your business name and a friendly receptionist. If they ask whether it's an AI receptionist, it tells them truthfully.
- c
The right questions for that job
Name, number, postcode, what the problem is and when it started. For a leak, whether water is still running and whether electrics are affected. It skips what isn't relevant.
- d
Sorted by urgency
Safety calls get fixed official wording. Urgent calls under your rules are escalated straight away. Sales calls are politely declined and don't reach you.
- e
Photos if they'd help
The caller can get a text with a link to upload photos of the problem. No app, no account.
- f
Put through when it matters
If your rules say so, the call is transferred to you or an engineer, with a short summary before you answer. If nobody picks up, you get an urgent text.
🔴 URGENT — LEAK
Sarah Williams · DN34
Water leaking from upstairs pipe into kitchen ceiling.
Water still running.
Available now.
3 photos received.
Call: 07700 900123
Job: jobsanswered.com/l/…
3. What you get
- A clear text for every enquiry, urgent ones first
- A secure link to the full job on your phone
- Photos attached when the customer sends them
- Call history, transcripts and recordings if enabled
- Bookings in your calendar on the Office plan
- A daily summary if you want one
4. Looked after for you
New area? Stopped doing a type of job? Happy to mention your callout fee now? Tell us and we'll update it. We review call quality, watch usage so there are no surprise bills, and step in if anything needs attention. See pricing or the full feature list.
Every call answered. Every job caught.
Ring our demo line, pretend you've got a leak, and see the text the owner gets.